The benefits of using chatbots for customer service and marketing | 360 Digital idea

The world of digital marketing is constantly evolving, and with it, the way businesses interact with their customers. One of the latest technological advancements in customer service and marketing is the use of chatbots. Chatbots are computer programs that are designed to mimic human conversation through text or voice interaction. 360 Digital Idea is a digital marketing company that specializes in helping businesses leverage technology to improve their customer service and marketing efforts. In this blog, we will explore the benefits of using chatbots for customer service and marketing.(360digitalidea.com )